CCD Courier driver handed my card to unknown courier to assist him

My business credit card was to be delivered to me via CCD Couriers today 4 November 2025 before 4pm. Called CCD at 4pm to track the card, driver was called while im on hold and he stated that he handed the card to another courier company to assist him. Called that person, only to cut the call and phone goes to voicemail ***, truecaller shows as Nandha Woodview Distributors - Prem. IS this how CCD couriers work? I think my card is ******, Beware of CCD couriers. DO NOT USE THEM