TP
Tj P
1 reviews | Active since Jul 2012
11 May 2018, 19:56
CCD and FNB
Received a call to confirm that my new card would be delivered Tuesday 2018/05/08, made arrangements to be around when they arrive and never heard from them again until 19:33 Friday 2018/05/11 via sms telling me that they would now deliver my card would now be delivered 2018/05/14.
They lost my previous card was and I had to re order one...
Absolutely poor service from them.
DHL deliver on behalf of my company. They deliver from Singapore overnight directly to my customer in Jhb in less than 24 hours and Cape Town within 48....
FNB should seriously wake up... this is part of your service to your customers and at this moment you really suck.... if you want to be #1 this is a very poor attempt...
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CCD Couriers's replyOfficial
12 May 2018, 07:30Good morning Mr Pretorius,
We confirm receipt of your delivery query.
A member of our management team will be contacting you today in order to resolve this matter for you.
Kind regards,
Kayleigh Smit
Executive Manager - Communications
***
www.ccdcouriers.co.za
***
Best regards,
CCD Couriers's reply12 May 2018, 07:30
Official
Good morning Mr Pretorius,
We confirm receipt of your delivery query.
A member of our management team will be contacting you today in order to resolve this matter for you.
Kind regards,
Kayleigh Smit
Executive Manager - Communications
***
www.ccdcouriers.co.za
***
Best regards,