Cannot Stick to the agreement bad attitude

Twice this year I have to spend a whole day waiting for the delivery of bank cards by this company that cannot keep to their agreement to deliver a certain time.<br> <br> This morning I spoke to 4 people at the Call Centre and they dont give two hoots!<br> <br> They cannot tell me what time the courier is delivering after telling me to be available between 10 and 12. <br> <br> This is the second time it happens and I cannot understand that a proper company like FNB still uses a pathetic service like this! DISGUSTING FNB!