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Frans B

1 reviews | Active since May 2016

01 Jul 2016, 13:52

"Can't get hold of you"- Total nonsence

<p>I cannot understand that this business is still operating with this kind of service. I promised myself not to use them ever again but to my shock Discovery Cards part of FNB is also using them.</p> <p>You get a call from their number but nobody talk on the other side but you can hear background notice that sound like a tea party. Then they send you a SMS to call them because you were not vailable!</p> <p> </p> <p>This is unacceptable!! </p> <p> </p> <p>Then when you want to speak to the director he is not available and does not return your calls. I also complained on their customer care e-mail.</p> <p> </p> <p>Executive members should also look at complaints on Hello Peter of there and similar companies if they want to excell</p>

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Replies (2)
CCD Couriers
CCD Couriers's reply04 Jul 2016, 15:15
Official

Good afternoon Mr. Botha,

Confirming that senior management made written contact with you on Friday and that your card was successfully delivered today (04-07-2016) as per your expectations.

Kind regards,

The CCD Team

********** 000

www.ccdcouriers.co.za

FB
Frans B's update05 Jul 2016, 05:46
Reviewer Update

Thanks for the delivery much apresiated. I am sure that this will not happen in future and has been sorted after our discussion.

Kind regards