NM
NIRESH M
1 reviews | Active since Sept 2015
29 Sept 2015, 22:19
beware of ccd couriers
Over a week gone since we encountered a life threatening incident with this courier company , they endangered the life of my child , pitched up at 7:30 am in the morning in unmarked vehicle registered NUZ , blocked my driveway and threatened my family for documentation on behalf of FNB ,<br> <br> They were supposed to come between 9-11 , but obviously feel they are above the law ,<br> <br> I gave them a chance to investigate and feedback and take corrective action but they obviously dont see the need to when the safety of others are compromised!!!!
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CCD Couriers's replyOfficial
30 Sept 2015, 14:01Hello super1,
I confirm our telephone call to you today in respect of the above-mentioned matter and confirm that our courier arrived at your premises earlier than the agreed time arrangement.
Your complaint was directed to the appropriate channel and we regret the delay in the response to you. It is our understanding that you will receive a telephone call today that will address the matter with you.
As discussed and confirmed with you, our courier acted in a professional and courteous manner when meeting you and your discomfort related to the fact that a unknown person entered into your premises which gave you cause for concern which we also regret.
Kind Regards,
The CCD Couriers
I confirm our telephone call to you today in respect of the above-mentioned matter and confirm that our courier arrived at your premises earlier than the agreed time arrangement.
Your complaint was directed to the appropriate channel and we regret the delay in the response to you. It is our understanding that you will receive a telephone call today that will address the matter with you.
As discussed and confirmed with you, our courier acted in a professional and courteous manner when meeting you and your discomfort related to the fact that a unknown person entered into your premises which gave you cause for concern which we also regret.
Kind Regards,
The CCD Couriers
CCD Couriers's reply30 Sept 2015, 14:01
Official
Hello super1,
I confirm our telephone call to you today in respect of the above-mentioned matter and confirm that our courier arrived at your premises earlier than the agreed time arrangement.
Your complaint was directed to the appropriate channel and we regret the delay in the response to you. It is our understanding that you will receive a telephone call today that will address the matter with you.
As discussed and confirmed with you, our courier acted in a professional and courteous manner when meeting you and your discomfort related to the fact that a unknown person entered into your premises which gave you cause for concern which we also regret.
Kind Regards,
The CCD Couriers
I confirm our telephone call to you today in respect of the above-mentioned matter and confirm that our courier arrived at your premises earlier than the agreed time arrangement.
Your complaint was directed to the appropriate channel and we regret the delay in the response to you. It is our understanding that you will receive a telephone call today that will address the matter with you.
As discussed and confirmed with you, our courier acted in a professional and courteous manner when meeting you and your discomfort related to the fact that a unknown person entered into your premises which gave you cause for concern which we also regret.
Kind Regards,
The CCD Couriers