NvdW
Natasja van der Walt

1 reviews | Active since Dec 2015

24 Jul 2024, 08:17

Bad service delivering my FNB card

They phoned me on Monday 22 July 2024 saying someone is going to deliver my FNB card. I told the guy I wasn't at work as I am off sick, he must please deliver on Tuesday 23 July 2024. Tuesday someone phoned me and said they will escalate the matter. Then I received a message saying it will be delivered 23 July 2023. Nothing came on 23 July 2023. Then I got another phone call 23 July 2023 in the late afternoon. Then this morning 24 July 2023 someone phoned me and I asked to speak to management, to which I was not transferred too. No one is interested in helping me get my card.

I WANT MY CARD TODAY 24/07/2024

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Replies (2)
NvdW
Natasja van der Walt's update24 Jul 2024, 08:38
Reviewer Update
Hi Someon just phoned me again, but he said I must pay if I want the card today!!!!!!!!!!!!!

This is not on!!!!!!!!!!!!! Already I have been messed around by FNB and now I get messed around by you guys as well.

This card is a replacement card as there were ***** committed on my account!
NvdW
Natasja van der Walt's update24 Jul 2024, 08:39
Reviewer Update
I NEED MY CARD TODAY