FR
Faried R

1 reviews | Active since Jul 2017

28 Jul 2017, 20:39

Bad service:CCD couriers & FNB

<p>CCD couriers failed to deliver my credit since 3 July 2017. Did not even bother to call to inform me card is not going to be delivered. I had to contact them.</p> <p> Even more disappointing is that I reported the matter to FNB card division more than once and the remains u resolved. </p> <p>FNB reference no. ********** Q</p> <p>CCD reference no. ********** 6</p> <p> </p> <p>Unacceptable service by both CCD couriers as well as FNB. </p> <p> </p>

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Replies (2)
CCD Couriers
CCD Couriers's reply31 Jul 2017, 05:22
Official

Good morning Mr. Le Roux,

I confirm receipt of your deliver query. Contact will be made with you today to arrange delivery of your card.

Kind regards,
Kayleigh Smit
***
www.ccdcouriers.co.za
***.z

CCD Couriers
CCD Couriers's reply03 Aug 2017, 09:30
Official

Good morning Mr. Le Roux,

I confirm that your card was successfully delivered to you on Tuesday 01-08-2017.

Please accept our sincerest apologies for the inconvenience caused to you due to the service failure.

Kind regards,
Kayleigh Smit
***
www.ccdcouriers.co.za
***