AT
Adrienne T

1 reviews | Active since Mar 2011

26 Mar 2015, 15:14

Bad Service

At the beginning of the week Claudette from CCD Couriers contacted me regarding the delivery of a company credit card.<br> <br> Firstly she told me that an appointment had been arranged for Wednesday 25 March between 4 an 5. This appointment was not made with myself and on asking her who made the appointment on my behalf they could not answer me. Based on the fact our office hours are until 4pm.<br> <br> An appointment was then made for Wednesday between 12 and 1.<br> <br> Today is Thursday, there has been no sign of CCD Couriers with a the company credit card, I have just asked the receptionist if they had been here. I told Claudette I am not available on Friday and Monday it is our financial year end.<br> <br> I have now tried calling CCD Couriers with the number found on the internet and they don't even answer their phone.<br> <br> FNB should get a reliable courier company to do their deliveries as this is not the first time I have had a complaint about them. I have complained to the business banker that oversees our company account and told them about this bad service.<br> <br>

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Replies (1)
CCD Couriers
CCD Couriers's reply26 Mar 2015, 17:08
Official
Hello angelchapl,

Thank you for your correspondence and for sharing your experience with us. Confirming that a delivery is scheduled for Monday 30 March between the hours of 15:00 and 16:00.

Kind regards,
The CCD Team
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www.ccdcouriers.co.za