Bad Service

<p>I am awaiting a delivery from CCD. I was not contacted prior to delivery and then was called to ask why i was not at delivery address in Johannesburg. I stated that if i was contacted i might have told them i was in Cape Town. Arrangements were made to deliver at my work address in fores**** yesterday between 10 -11 am so i scheduled all of my meetings to accomodate delivery. No one arrived and again i was not contacted. At 17h00 yesterday i was called to ask where i am there is a delivery by this time i was 45km away. </p> <p>I received an email from CCD this morning stating " CCD Couriers has been unable to contact you to arrange delivery Please contact our office on telephone ********** 137" AT NO POINT WAS I CONTACTED BY CCD DIRECTLY. No missed calls on my mobile. I called the CT office where the phone was dropped at least 4 times before on the 5th try i got hold of someone. </p> <p> </p> <p>It could only be arranged for delivery on Monday? But after querying why it is now Friday 26th between 10-11am I am wondering if this is even going to happen.</p> <p> </p> <p>CCD Jack up your service it is shocking. How can your couriers expect to deliver where signature and ID is required without contacting the person that is to receive it? How can you arrange a specific time and then appear when you have time without contacting the person to receive it?</p> <p> </p> <p> </p>