Bad communication
To whom this may concern,
I am in desperate need of my discovery card and I am getting no help in finding a solution in obtaining it before Tuesday (tomorrow) the 8th of May when I leave for holiday. If I could collect it even that would be great but the call centre agents say they would call you back, discovery credit cards says they will cal back ccd and ccd never gives an answer. I cannot change my delivery again for a 3rd time.
Helpful (0)
Replies (3)0
Replies (3)
CCD Couriers's replyOfficial
07 May 2018, 09:25Good day Chante M Coetzee,
I confirm receipt of your delivery query.
You can expect a call by a member of our management team shortly.
Regards,
Zainab Jogee
Customer Relations Manager
Phone: ***
Direct: ***
Mobile: ***
***
Best regards,
CCD Couriers's reply07 May 2018, 09:25
Official
Good day Chante M Coetzee,
I confirm receipt of your delivery query.
You can expect a call by a member of our management team shortly.
Regards,
Zainab Jogee
Customer Relations Manager
Phone: ***
Direct: ***
Mobile: ***
***
Best regards,
CCD Couriers's replyOfficial
07 May 2018, 12:41Good day Chante M Coetzee,
I can confirm that you have received your Discovery card reference number, ***9.
Kind Regards,
Zainab Jogee
Customer Relations Manager
Phone: ***
Direct: ***
Mobile: ***
***
Best regards,
CCD Couriers's reply07 May 2018, 12:41
Official
Good day Chante M Coetzee,
I can confirm that you have received your Discovery card reference number, ***9.
Kind Regards,
Zainab Jogee
Customer Relations Manager
Phone: ***
Direct: ***
Mobile: ***
***
Best regards,
's updateReviewer Update
07 May 2018, 13:23Thank you I collected it this morning from your Milnerton branch
's update07 May 2018, 13:23
Reviewer Update
Thank you I collected it this morning from your Milnerton branch