Awful service by CCD Couriers

Ford Credit (ABSA Vehicle Finance) elected to use CCD Couriers to delivery my documents. They notified me of the delivery of my documents for Wed 13 April 2022 and did not arrive, without any communication, after a lot of telephone calls to ABSA Finance who seemed indifferent to matter, CCD advised me that the delivery is now rescheduled to the 19th. If this does happen then the documents would have been in the possession of CCD for 2 week for a delivery from JHB to the East Rand. This company is run by amateurs no regard to customer service.