1 reviews | Active since Dec 2012
Awful service
<p>I've been waiting since 10am for my Fnb Card. It's now almost 2pm. When phoning the Cape Town branch someone picks up the phone and then puts it down again. The Gauteng branch isn't helpful in fact they start talking and then also just put the phone down. Your service should pitch at the right time when making an appointment it's bad manners and you have waisted my time today. </p> <p>At the very least the driver should have phoned and made alternate arrangements with a time that suited me. I have to now go the airport and I'm not doing this again next week. This system isn't working if this is your service. I am going to also make a formal complaint with Fnb as a subcontractor your service sucks!</p>
Good afternoon,
We are currently experiencing some trouble with getting the necessary information from logged posts to track parcels. There is no name or any contact details available to us at this point..
Please call us on *** and request to speak to Kayleigh, she will be able to assist you in this regard. Alternatively we will contact you as soon as we have access to the information required.
Kind regards,
The CCD Team
***
www.ccdcouriers.co.za
***
Good afternoon,
We are currently experiencing some trouble with getting the necessary information from logged posts to track parcels. There is no name or any contact details available to us at this point..
Please call us on *** and request to speak to Kayleigh, she will be able to assist you in this regard. Alternatively we will contact you as soon as we have access to the information required.
Kind regards,
The CCD Team
***
www.ccdcouriers.co.za
***
Good afternoon Mrs. Nel,
Confirming that you have been contacted and the delivery of your card will take place to the selected branch as discussed.
Please accept our sincerest apologies for the inconvenience caused due to to the non-delivery today.
The matter will be investigated and escalated internally for corrective action to be taken.
Kind regards,
The CCD Team
***
www.ccdcouriers.co.za
***
Good afternoon Mrs. Nel,
Confirming that you have been contacted and the delivery of your card will take place to the selected branch as discussed.
Please accept our sincerest apologies for the inconvenience caused due to to the non-delivery today.
The matter will be investigated and escalated internally for corrective action to be taken.
Kind regards,
The CCD Team
***
www.ccdcouriers.co.za
***
Good afternoon Mrs. Nel,
Confirming that your card was successfully delivered to the branch on Friday 26-05-2017 as requested.
Kind regards,
The CCD Team
***
www.ccdcouriers.co.za
***
Good afternoon Mrs. Nel,
Confirming that your card was successfully delivered to the branch on Friday 26-05-2017 as requested.
Kind regards,
The CCD Team
***
www.ccdcouriers.co.za
***
I'm at the willowbridge branch now and the card isn't here. My patience is thin I'm not amused.
I'm at the willowbridge branch now and the card isn't here. My patience is thin I'm not amused.