Appalling service
<p>i phoned CCD couriers to reschedule a delivery and i was told i could not reschedule as the vans are out already. i waited for the delivery but the delivery never happened. No phone call to apologise nothing. Then today i receive a call from them wanting to reschedule reschedule what in the first place. Secondly if they could not deliver on Friday how come was i not a priority on Monday? Whats worse is that i am five minutes away from their warehouse.I wonder why FNB still uses aa company that has no customer service at all.</p>
Helpful (0)
Replies (2)0
Replies (2)
CCD Couriers's replyOfficial
07 Nov 2016, 16:41Good afternoon Miss. Nyamakazi,
Thank you for sharing your experience with us.
Confirming that a delivery will be taking place today at you residential address.
Kind regards,
The CCD Team
***
www.ccdcouriers.co.za
***
Best regards,
CCD Couriers's reply07 Nov 2016, 16:41
Official
Good afternoon Miss. Nyamakazi,
Thank you for sharing your experience with us.
Confirming that a delivery will be taking place today at you residential address.
Kind regards,
The CCD Team
***
www.ccdcouriers.co.za
***
Best regards,
CCD Couriers's replyOfficial
08 Nov 2016, 13:01Good afternoon Miss. Nyamakazi,
Confirming the successful delivery of your card.
Please accept our sincerest apologies for any inconvenience caused due to the delayed delivery.
Kind regards,
The CCD Team
***
www.ccdcouriers.co.za
***
Best regards,
CCD Couriers's reply08 Nov 2016, 13:01
Official
Good afternoon Miss. Nyamakazi,
Confirming the successful delivery of your card.
Please accept our sincerest apologies for any inconvenience caused due to the delayed delivery.
Kind regards,
The CCD Team
***
www.ccdcouriers.co.za
***
Best regards,