SvS
Servaas van Staden-Coetzer

1 reviews | Active since Feb 2017

17 Feb 2017, 16:12

Absolutely Horrific

<p>Good Day</p> <p> </p> <p>I just want to say that your service is absolutely pathetic. My mother received the dispatched sms from you on wednesday saying it will be 48 hours. The I call them to make the delivery arrangement and speak to an idiot who make the arrangements with me for today between 2 and 4 pm. Now that I call back you only give me a bunch of ****. The phone is still in cape town. They only deliver tuesdays to thursdays. Train your staff so that they dont talk bull**** and make arrangements out of hand without even knowing their own company rules.</p> <p> </p> <p>Even postnet has less **** and better service than this, really? Postnet.</p> <p> </p> <p>S Coetzer</p>

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Replies (3)
CCD Couriers
CCD Couriers's reply17 Feb 2017, 17:15
Official

Good afternoon Mr. Coetzer,

Confirming that contact has been made with you and that we will call you back on Monday (20-02-2017) for further delivery arrangements.

Kind regards,

The CCD team

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www.ccdcouriers.co.za

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Best regards,

CCD Couriers
CCD Couriers's reply20 Feb 2017, 17:13
Official

Good afternoon Mr. Coetzer,

Confirming that an appointment has been scheduled for delivery tomorrow (21-01-2017).

Kindly note that the below documents are required upon delivery for verification purposes:

· Green Barcoded ID Document or smart ID card

· Proof of Residence in your name and not older than 3 months

NB: Please swipe your bank card for debit order authorization.

Kind regards,

The CCD team

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www.ccdcouriers.co.za

***

Best regards,

CCD Couriers
CCD Couriers's reply21 Feb 2017, 14:50
Official

Good afternoon Mr. Coetzer,

Confirming the successful delivery of your parcel earlier today.


Kind regards,

The CCD team

***

www.ccdcouriers.co.za

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Best regards,