DM
Dale M

1 reviews | Active since Dec 2017

13 Dec 2017, 08:22

Absolute trash service

I was meant to have my FNB card delivered yesterday 12/12/2017 between 8-10am. By 11am I had to phone to find out where it was only to be informed that it wouldn’t be delivered at all yesterday. No notification. After being promised that it would be sent in the afternoon I received no further correspondence.

Phoning in today 13/12/2017 I hear it can only be delivered tomorrow because it’s no longer scheduled for delivery. What **** is this? How is this even possible?

Reading through some of these reviews everything makes sense now. You are *********** as a delivery service, FNB need to take their business elsewhere.

0
Replies (2)
CCD Couriers
CCD Couriers's reply13 Dec 2017, 09:32
Official

Good morning Mr. McWilliam,

I confirm receipt of your delivery query and that you will be contacted and an urgent delivery arranged as soon as our Cape-Town branch receives your card.

Please accept our apologies for the non-delivery and the inconvenience caused.

Kind regards,
Kayleigh Smit
***
www.ccdcouriers.co.za
***

Best regards,

CCD Couriers
CCD Couriers's reply14 Dec 2017, 08:07
Official

Good morning Mr. McWilliam,

Confirming the successful delivery of your card (13-12-2017).

Kind regards,
Kayleigh Smit
***
www.ccdcouriers.co.za
***

Best regards,