3 failed attempts to deliver RMB card

It is hard to believe that RMB use a company as unreliable and unprofessional as this. CCD made arrangements to deliver my card on Tuesday between 8:00 & 10:00, at 9:30 they contacted me to reschedule for later in the day between 12:00 & 14:00. At 14:45 they arrived at dead-mans door as I had left for a meeting. On Wednesday afternoon CCD contacted me again to make arrangements for delivery on Thursday between 8:00 & 10:00 and they assured me that this time they were serious and will give it top priority. On Thursday at 10:30 they contacted me to make alternative arrangements as they were running late....<br> <br> I am a consultant and have to attend meetings and site visits all over the country. To stay at home is not difficult but requires careful planning, so its not funny waiting for two hours THREE times in a row!!<br> <br> I now refuse to speak to anyone from CCD as I simply do not find them credible anymore.