CBD Residency
Unclaimed Business
|2.3|6 Reviews (last 12 months)|This business does not respond to reviews
CBD Residency
Unclaimed Business
|2.3
6 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
2.3|6 Reviews
Oct '25 - Sep '26
Recent reviews (6)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceAB
LK
Lebogang K
1 reviews | Active since Jun 2026
4 Jun 2026, 09:16
❤️
Best Residency ever, since 2019 until now. I love it
Helpful (0)
|Replies (0)LK
Lebogang K
1 reviews | Active since Jun 2026
4 Jun 2026, 09:16
❤️
Best Residency ever, since 2019 until now. I love it
0
Replies (0)BR
Bandile R
1 reviews | Active since Mar 2026
30 Mar 2026, 11:30
worse student accomodation ever
My experience with Thabo Sehume CBD student accommodation has been nothing short of stressful and deeply concerning. I visited the building earlier this year with the intention of simply viewing the rooms. During that visit, I was asked to provide my ID and proof of registration and to sign some documents. At no point was it clearly explained that I was signing a legally binding lease agreement. I was under the impression that it was just for viewing or access purposes. The next day, I was shocked to be told that I had already signed a lease. I immediately objected and requested cancellation since I had not moved in, occupied the room, or used any of their facilities. Despite this, my request was denied. I was even prevented from removing my belongings, which made the situation feel extremely unfair and controlling. Since then, this issue has caused serious disruption in my life. Instead of focusing on my university tests, I’ve been forced to run around between offices (including SRC, SAPS, NSFAS, and my university) trying to fix something I never knowingly agreed to. It has been exhausting, stressful, and has affected both my mental health and academic performance. As a student, this is the last thing you need—especially during critical academic periods. I am currently staying at another residence where I feel safe and properly accommodated, but this unresolved situation continues to affect me. My advice to any student: be extremely careful when dealing with this place. Do not sign anything unless you fully understand it, and honestly, it’s better to avoid it altogether. This experience has been overwhelming, and I would not recommend this accommodation to anyone.
Helpful (0)
|Replies (0)BR
Bandile R
1 reviews | Active since Mar 2026
30 Mar 2026, 11:30
worse student accomodation ever
My experience with Thabo Sehume CBD student accommodation has been nothing short of stressful and deeply concerning. I visited the building earlier this year with the intention of simply viewing the rooms. During that visit, I was asked to provide my ID and proof of registration and to sign some documents. At no point was it clearly explained that I was signing a legally binding lease agreement. I was under the impression that it was just for viewing or access purposes. The next day, I was shocked to be told that I had already signed a lease. I immediately objected and requested cancellation since I had not moved in, occupied the room, or used any of their facilities. Despite this, my request was denied. I was even prevented from removing my belongings, which made the situation feel extremely unfair and controlling. Since then, this issue has caused serious disruption in my life. Instead of focusing on my university tests, I’ve been forced to run around between offices (including SRC, SAPS, NSFAS, and my university) trying to fix something I never knowingly agreed to. It has been exhausting, stressful, and has affected both my mental health and academic performance. As a student, this is the last thing you need—especially during critical academic periods. I am currently staying at another residence where I feel safe and properly accommodated, but this unresolved situation continues to affect me. My advice to any student: be extremely careful when dealing with this place. Do not sign anything unless you fully understand it, and honestly, it’s better to avoid it altogether. This experience has been overwhelming, and I would not recommend this accommodation to anyone.
0
Replies (0)MM
Mabel M
1 reviews | Active since Jan 2024
25 Feb 2026, 16:42
Still waiting for my refund of R3190
Still waiting for my refund of R3190.deposits for the res for my Daughter Duduzile P Mkhabela in 30A. As per the contract i am supposed to get the refund .i have send emails and called them still no refund now they are not answering their call they promised to call me back. Kindly assits me to get my money i need to pay rent with that money👏
Helpful (0)
|Replies (0)MM
Mabel M
1 reviews | Active since Jan 2024
25 Feb 2026, 16:42
Still waiting for my refund of R3190
Still waiting for my refund of R3190.deposits for the res for my Daughter Duduzile P Mkhabela in 30A. As per the contract i am supposed to get the refund .i have send emails and called them still no refund now they are not answering their call they promised to call me back. Kindly assits me to get my money i need to pay rent with that money👏
0
Replies (0)MM
GM
Gertrude M
1 reviews | Active since Jun 2012
26 Sept 2025, 20:38
Formal Complaint Regarding Mismanagement and Unprofessional Conduct at CBD Student Residence
I had a deeply frustrating experience at the CBD student residence on 26 September 2025. I was assisting a learner with their scheduled pass-out, and the entire process was handled with unprofessionalism and a complete lack of transparency. Staff were unfriendly and dismissive, unable to provide a valid reason why the learner was not allowed to leave the premises. I was sent from pillar to post with no resolution, wasting valuable time. When I asked to speak with the manager, I was told I needed to make an appointment — despite the urgency of the situation and the fact that the learner was supposed to leave that same day. To make matters worse, I was told that payment for October was required before the learner could leave, even though: - Full payment for September had already been made. - The contract clearly states that October’s payment is due by the 4th. - It was still September 26. The most shocking part was that the learner was asked to leave their laptop behind in order to be allowed to exit — a demand that has no basis in any written agreement or contract. I was also told that “the rules have changed,” yet no communication had been sent to me or the learner about these changes. This experience reflects a serious lack of professionalism, poor communication, and disregard for both contractual obligations and basic respect for students. I hope management takes these concerns seriously and makes immediate improvements.
Helpful (0)
|Replies (0)GM
Gertrude M
1 reviews | Active since Jun 2012
26 Sept 2025, 20:38
Formal Complaint Regarding Mismanagement and Unprofessional Conduct at CBD Student Residence
I had a deeply frustrating experience at the CBD student residence on 26 September 2025. I was assisting a learner with their scheduled pass-out, and the entire process was handled with unprofessionalism and a complete lack of transparency. Staff were unfriendly and dismissive, unable to provide a valid reason why the learner was not allowed to leave the premises. I was sent from pillar to post with no resolution, wasting valuable time. When I asked to speak with the manager, I was told I needed to make an appointment — despite the urgency of the situation and the fact that the learner was supposed to leave that same day. To make matters worse, I was told that payment for October was required before the learner could leave, even though: - Full payment for September had already been made. - The contract clearly states that October’s payment is due by the 4th. - It was still September 26. The most shocking part was that the learner was asked to leave their laptop behind in order to be allowed to exit — a demand that has no basis in any written agreement or contract. I was also told that “the rules have changed,” yet no communication had been sent to me or the learner about these changes. This experience reflects a serious lack of professionalism, poor communication, and disregard for both contractual obligations and basic respect for students. I hope management takes these concerns seriously and makes immediate improvements.
0
Replies (0)