CAUSE | EFFECT Ocean
Unclaimed Business
|1|2 Reviews (last 12 months)|This business does not respond to reviews
CAUSE | EFFECT Ocean
Unclaimed Business
|1
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|2 Reviews
Oct '25 - Sep '26
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceKM
Karabo M
1 reviews | Active since Apr 2026
11 Apr 2026, 11:41
Bad Customer Service
HORRIBLE service. Manager reprimands workers in-front of customers with the utmost disrespect and as a result the service is bad. Leadership skills are non-existent , waiters are overwhelmed due to pressure from management. Literally did not get the full experience for bottomless mimosas due to disputes and bad service which had clearly been caused by the manager. I DO NOT recommend this restaurants. Cause and Effect waterfront is thee worst place to be.
Helpful (0)
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Karabo M
1 reviews | Active since Apr 2026
11 Apr 2026, 11:41
Bad Customer Service
HORRIBLE service. Manager reprimands workers in-front of customers with the utmost disrespect and as a result the service is bad. Leadership skills are non-existent , waiters are overwhelmed due to pressure from management. Literally did not get the full experience for bottomless mimosas due to disputes and bad service which had clearly been caused by the manager. I DO NOT recommend this restaurants. Cause and Effect waterfront is thee worst place to be.
0
Replies (0)SS
Slindile S
1 reviews | Active since Apr 2026
11 Apr 2026, 11:40
Horrible Service(Waterfront)
I was extremely disappointed with my experience. The manager was unprofessional and openly rude, shouting at and speaking down to employees in front of customers. It was uncomfortable to witness, especially when staff were being reprimanded and even issued fines publicly. The atmosphere was further affected when one of the waitresses walked away in tears due to the manager’s treatment, which was honestly upsetting to see. We had also been offered a bottomless mimosa service, but the experience felt controlled and restrictive rather than enjoyable, which defeats the purpose of such an offering. Overall, the service environment felt tense and unpleasant, and I would not recommend this establishment based on this experience.
Helpful (0)
|Replies (0)SS
Slindile S
1 reviews | Active since Apr 2026
11 Apr 2026, 11:40
Horrible Service(Waterfront)
I was extremely disappointed with my experience. The manager was unprofessional and openly rude, shouting at and speaking down to employees in front of customers. It was uncomfortable to witness, especially when staff were being reprimanded and even issued fines publicly. The atmosphere was further affected when one of the waitresses walked away in tears due to the manager’s treatment, which was honestly upsetting to see. We had also been offered a bottomless mimosa service, but the experience felt controlled and restrictive rather than enjoyable, which defeats the purpose of such an offering. Overall, the service environment felt tense and unpleasant, and I would not recommend this establishment based on this experience.
0
Replies (0)