Cattle "Boo"ron

Terrible meal (again) from Cattle Baron Simonstown/Harbour Bay Mall. Decided it might be third time lucky after two previous bad experiences and having heard that it had changed hands. Shop was busy with seemingly only 2 waiters. Ordered white wine - they delivered red. Ordered 1 starter and 2 mains - seemed to take forever. 2 Mains arrived - no starter. Told waiter not to worry, he can bring starter when ready. Never arrived. Sirloin steak received med well after med rare requested. The lamb chops were inedible - tasted (and looked) as if they were boiled in a pot of horrible tasting basting. Had to be sent back along with the very boring veg. I ate the steak (and very cold chips) reluctantly and purely because I was hungry. Asked for the bill so we could get out of there. This was the first time we were told their computer system had crashed - this was why the kitchen was in confusion and I should go see the manager about what was on my bill as it had to be done manually. After having the chops and non-existent chicken removed from my bill I was told it was R175. I told him it was actually R255 and suggested he check again on his calculator. He tried again and announced R 375. At this stage I was looking for cameras as it looked and felt bad enough to be a comedy show. Eventually got to settle the bill (R255) and added a tip for the waiter anyway as it was certainly not all his fault. I mentioned to the manager how bad it had been, no starter delivered, wrong wine and lost opportunity to sell desserts etc - "OK" was his only contribution to the conversation. I reckon I could train my dog to do better than him when dealing with clients. A walk around by the Manager to explain their dilemma and ask for patience while they rebooted the system would have gone a long way to preventing the eventual outbursts from other customers. I remained calm throughout this fiasco, but fail to see how they think they can survive if they continue on this dismal level. Will wait for confirmation the business has changed hands again before trying them, but won't hold my breath.