Terrible service from Cathay

I am absolutely appalled by Cathay Pacific Airlines. It was my first time traveling on holiday along with my husband from the 12 Feb- 23rd Feb. Our flight was canceled for the 23rd Feb due to the coronavirus and there was no communication whatsoever. Had I have not met someone in the mall from my home country 6 hours before the flight can leave I would have still been stuck in Hong Kong. My travel agency was not informed as well, I contacted them immediately and informed them what I have heard, they were quick with the arrangements with my tickets and had to rush to the airport which was 2 hours away and I haven't even begun packing up. It is very disappointing that no one informed us, not even an email. Also our health is priority, all flights should not have been allowed in the country, all tourist attractions were closed, everyone was using the mask, our health was at huge risk especially traveling in a flight unsure who is effected by the virus as there was alot of people from China on flight. Our flight was changed automatically to the 25th Feb, so I would've gone to the airport on the 23rd Feb only to find out you changed my flight for the 25th? And I have to pay for accommodation and food at my expense? How did you inform the others and not me? 25th was on a Tuesday, I had work on Monday, who would pay me for those days? I had a flight from jhb to Durban on Sunday, who was going to book another flight for my husband and I? I don't think you understand what happens in our busy lives. I was informed from a passersby that my flight was canceled, had to pay additional fees to get to the airport and lose out 2 nights accommodation.