EN
Elaine N

1 reviews | Active since Jul 2011

24 Apr 2015, 09:19

Received a broken item - NOTHING HAPENED!!

My husband and myself purchased numerous items from Catch of the day, as we enjoy online shopping.<br> <br> My order was delivered, after opening it I saw that one item was broken. I sent an email informing catch of the day that the item was broken, I received an email asking which item. After I rep**** nothing happened.<br> <br> Its been more than a week now, I have sent more emails but still nothing.<br> <br> It wasn't a very expensive item, but still, I paid for a broken item??!!<br> <br> I will NEVER shop on Catch of the day EVER again!! and you can be sure that I will use word of mouth to let every one know about the bad service that one can expect from catch of the day!!<br> <br>

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Replies (1)
Catch Of The Day
Catch Of The Day's reply24 Apr 2015, 10:56
Official
Hello estreep,

Hi

I am very sorry for 2 hat has happened , but if you have bought a lot from Catch in the past , you will know that not only do we sort out the problem, but We always compensate you

This will be sorted out today

Regards

Craig