JR
Jean R

1 reviews | Active since Aug 2014

09 Mar 2015, 15:14

Excellent service & support from Catch of the Day

I have had quick and efficient deliveries from Catch of the Day and their courier Churchill's when all has gone smoothly. The true measure of a company is how they deal with issues and my recent experience was amazing. <br> I bought an \out of box"Samsung tablet pc and it arrived swiftly and without issue. I did a quick health check and then left it for a few days before I was able to spend time doing full set up. Only when I came back to it did I realize that there was a keyboard problem"

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Replies (1)
Catch Of The Day
Catch Of The Day's reply09 Mar 2015, 17:19
Official
Hello Jean999,

Hi Jean

Thanks so much for taking the time to Thank Lelo and the Catch team on Hello Peter

As you know customer service can be a very thankless job and mails like yours really make it worthwhile and give the whole team a boost

But your attitude to the problem and the replacement also would have helped too. Some people get so upset when something purchased online does not work correctly

But rest assured to know that we always bend over backwards to sort out any issues.

Thanks once again

Regards

Craig