NH
Noor H

1 reviews | Active since Mar 2010

08 Apr 2015, 22:03

broken promise and lies, lies , lies

I was suppose to have left for work and a family holiday but had to cancel my trip to Durban because of broken promises and lies by Catchoftheday. I desperately needed my new phone,s5 which was ordered last week. I emailed the next day to explain i need the phone for work and asked if it could be sent sooner. I received no answer and left it as it was too soon.<br> Yesterday I was promised the phone would be sent to me in the morning. Rachel and Lelo apologised and confirmed it was sent yesterday. But this was a lie- it was not sent yesterday!There was no delivery so I called and spoke to Lelo, who tells me the courier company had a breakdown!! I explained that i am not a fool-how can one breakdown stop an entire courier company? unless they honestly only have one vehicle?<br> She said she'll call back in 5 minutes-but doesn't-I have to call her again to find out. She says it will be there this afternoon!! I cancel appointments and wait like a fool for my phone to be delivered- again a lie!<br> So due to their lies my life is on hold!.Nothing is going to make this right- i just want to warn others about catch oftheday -they do not keep their promises and lie, lie lie.

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Replies (1)
Catch Of The Day
Catch Of The Day's reply09 Apr 2015, 09:32
Official
Hello NoorM,

Hi

Sorry to hear about your bad experience on Catch

I will look into your very serious allegations and will get back to you later

Regards

Craig