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LIZELLE P

1 reviews | Active since Apr 2015

13 Apr 2015, 15:53

WRONG PRICING OF TOILET SEAT

On Saturday 11/04/2015 , we wanted to purchase a toilet seat with chrome *****s. A gentlemen by the nameof Sipho assisted and he confirmed that the barcode of R169.99 was the correct one,because my husband noticed the plastic was toilet seat was priced as R215.00 wright next to it. At the cash point it scanned more than R169.99 as displayed in the ile on barcoded price the cashier didnt want to give it to us at the price we saw . I took them to the shelve the where the price was and at the bottem another price tag was shevled back to front and when turned around it was the same price as the displayed top shelf for the product we wanted to buy. Thulisile the cashier called the \manager "Nathi Simelane\"" that advised she cant drop the price because there has been no movement on that stock they only realised today it has been wrognly priced. They refused to give us at the price we saw displayed at R169 .99 and i canseeled the sale only purchasing the garden fork. When i reqeusted the names of the manager she advised she needs to get the details for the manager on site when they had just confirmed she is the manager. They displayed dishonesty"

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Replies (1)
Cashbuild
Cashbuild's reply16 Apr 2015, 08:54
Official
Hello Noenoe86,

Good day

Thank you for bringing this matter to our attention. Please accept our apologies for the poor service you have received, this is unacceptable.

I will get our Divisional Manager to contact you shortly to resolve this issue.

Kind regards

Vanessa Pretorius
PA to Operations Director