1 reviews | Active since Nov 2013
Worst Service Standards EVER
<p>Cashbuild Southgate has the WORST service in the whole of Gauteng!</p> <p> </p> <p>Attributes of your staff include indifference, incompetence, bad attitude, and self-righteousness. There are no efficiencies in your store AT ALL. The staff working at counters are the ones mostly responsible for your bad service.</p> <p> </p> <p>They cannot compile accurate quotations, they do not conduct themselves professionally (you could swear you are there to buy maize meal), they do not move queues (I guess they assume you are there on holiday)... actually, they cannot do anything right.</p> <p> </p> <p>I used to think food retailers have personnel with the worst attitude, but one person claims the price for Cashbuild - her name is Refilwe (she has dreadlocks). She can play with her dreadlocks, stare at you when you get to her counter, after a while ask you "what do you want?" and then brilliantly mess up the quotation. Mind you, she could be doing this with her name tag pinned upside down! Priceless.</p> <p> </p> <p>Oh, then you have Celiwe who perfectly compliments Refilwe's attitude. She cannot coordinate the split of a queue after she open a new till. She will stare at customers having a feuds over queues messed up by her.</p> <p> </p> <p>The store operation is like a contest for "who's going to give the worst service today?"</p>
Good afternoon,
Thank you for bringing this complaint to our attention.
The relevant management has been informed and will contact you shortly.
Kind Regards,
Michelle Rodgers
PA to Chief Executive
Good afternoon,
Thank you for bringing this complaint to our attention.
The relevant management has been informed and will contact you shortly.
Kind Regards,
Michelle Rodgers
PA to Chief Executive
