CVDW
Christopher Van Der Westhuizen
1 reviews | Active since Oct 2017
25 Mar 2026, 08:23
Worst Service ever never seeing me again
Worst service ive encountered in my entire life manager standing outside smoking while his employees are standing around chatting waited half an hour for my 10 kg rhinolite to be brought to me when i wanted to fetch it myself the said we will bring it now
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Replies (1)
Cashbuild's replyOfficial
25 Mar 2026, 09:33Good day Christopher
We sincerely apologize for the frustrating experience you had, this is not the level of service we aim to provide.
Your feedback regarding the delay, staff conduct, and lack of urgency has been taken seriously and will be addressed with the team to ensure this does not happen again. We are committed to improving our service and ensuring all customers are attended to promptly and professionally.
Kind regards
Vanessa Pretorius
PA to Chief Operating Officer.
We sincerely apologize for the frustrating experience you had, this is not the level of service we aim to provide.
Your feedback regarding the delay, staff conduct, and lack of urgency has been taken seriously and will be addressed with the team to ensure this does not happen again. We are committed to improving our service and ensuring all customers are attended to promptly and professionally.
Kind regards
Vanessa Pretorius
PA to Chief Operating Officer.
Cashbuild's reply25 Mar 2026, 09:33
Official
Good day Christopher
We sincerely apologize for the frustrating experience you had, this is not the level of service we aim to provide.
Your feedback regarding the delay, staff conduct, and lack of urgency has been taken seriously and will be addressed with the team to ensure this does not happen again. We are committed to improving our service and ensuring all customers are attended to promptly and professionally.
Kind regards
Vanessa Pretorius
PA to Chief Operating Officer.
We sincerely apologize for the frustrating experience you had, this is not the level of service we aim to provide.
Your feedback regarding the delay, staff conduct, and lack of urgency has been taken seriously and will be addressed with the team to ensure this does not happen again. We are committed to improving our service and ensuring all customers are attended to promptly and professionally.
Kind regards
Vanessa Pretorius
PA to Chief Operating Officer.