DS
Desre S

1 reviews | Active since Jan 2018

21 Feb 2024, 14:03

Worst service - Cashbuild Springs

Cashbuild Springs, the worst service we have ever had. While enquiring about building materials the sales person just turned around and walked away while we were still busy talking to him. A week later we went back to order all the building materials and arranged for delivery the following Wednesday. The sales people are not helpfull, rude. Our delivery was not delivered as promised early in morning, and if you phone to follow up, the phone gets slammed in your ear. Never again will we ever deal with Cashbuild again.

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Replies (1)
Cashbuild
Cashbuild's reply21 Feb 2024, 14:26
Official
Dear Desre,

Thank you for bringing this matter to our attention.  Please accept our apologies for the poor service you have received, this is totally unacceptable.

Our Divisional Manager will be in contact with you shortly.

Kind regards,

Michelle Rodgers
PA to Chief Executive