YS
Yvonne S
1 reviews | Active since Apr 2011
11 May 2021, 07:23
Winnie is a star Cashbuild Rochards Bay
I just want to thank Winnie form the Richards Bay branch that help me yesterday with a exchange. she is working in the offices. I lost my slip and she spend about 30 min going trough all the different receipts on the system to find mine so I can exchange my basin that I purchased. It was the wrong size. She then went to my car and took the wrong basin basin that was very heavy and took it in side the shop. I want want to thank her from the bottom from my heath for being patient and helped me. I was in a very bad mood due to unprofessional service from a different shop in town and Winnie just change my mood with this excellent service.
Helpful (0)
Replies (1)0
Replies (1)Cashbuild's replyOfficial
11 May 2021, 11:00Good day
Thank you for sharing your wonderful feedback. We strive to deliver excellent customer service and we’re delighted to see your positive comment.
We will make sure that Winnie and the necessary Management gets to see this.
Kind regards
Vanessa Pretorius
PA to Operations Director
Thank you for sharing your wonderful feedback. We strive to deliver excellent customer service and we’re delighted to see your positive comment.
We will make sure that Winnie and the necessary Management gets to see this.
Kind regards
Vanessa Pretorius
PA to Operations Director
Cashbuild's reply11 May 2021, 11:00
Official
Good day
Thank you for sharing your wonderful feedback. We strive to deliver excellent customer service and we’re delighted to see your positive comment.
We will make sure that Winnie and the necessary Management gets to see this.
Kind regards
Vanessa Pretorius
PA to Operations Director
Thank you for sharing your wonderful feedback. We strive to deliver excellent customer service and we’re delighted to see your positive comment.
We will make sure that Winnie and the necessary Management gets to see this.
Kind regards
Vanessa Pretorius
PA to Operations Director
