Very rude, very disrespectful & unprofessional Cashbuild Iduywa Store Manager (Zukiswa Tshaka)

Had a horrible experience with the Zukiswa Tshaka store manager from Cashbuild Idutywa, very unprofessional, unpleasant & rude. I’ve been trying to do an application for Zakhele Ikhaya communication via emails, every time I had to call the store to find out if they received the documents for my application would get responds they didn’t receive anything/attachments not opening until I had to use my work email address to scan the documents at work & send them through. After still called to find out if they received anything Zukiswa would be so rude & disrespectful over the phone telling me that they can’t see my documents I need to resend them again until I went to Cashbuild Cosmo where I asked one of the people to help me out cause it’s been over a week trying to send the documents & I’m getting stories that they can’t open the documents/not visible enough until Zukiswa rudely told me she’s gonna send my documents as they’re & I will be declined for my application then dropped the call in my ear. Very frustrating process handled by a very rude, very disrespectful & unprofessional imagine an entire Store Manager with horrible customer service & experience.