CR
CornelisJ R

1 reviews | Active since Jun 2012

16 Sept 2022, 14:43

Very poor service delivery.

Very poor service delivery. Did not receive a call back and when trying to contact again I was informed that everyone in the office leave at 14:00 on a Friday so nobody can help me.

0
Replies (3)
Cashbuild
Cashbuild's reply19 Sept 2022, 08:28
Official
Good day Cornelis

Please accept our apologies for not assisting you on Friday afternoon, this is unacceptable and we will speak to the relevant receptionist who took your call.

Our Divisional Manager will however be in contact with you shortly to resolve your complaint.

Kind regards

Vanessa Pretorius
PA to Operations Director


CR
CornelisJ R's update20 Sept 2022, 13:09
Reviewer Update
Thank you for getting back to me and assisting in the resolution of my issue.
For once a company that does care what their customers say and respond to them.
Cashbuild
Cashbuild's reply20 Sept 2022, 13:37
Official
Afternoon Cornelis

You welcome, thank you for updating us on the issue.

Kind regards

Vanessa Pretorius
PA to Operations Director