Very bad service that don't answer their phones if they do you are placed on hold forever till you hang up, escalated to their Facebook no assistance from them as well so disappointed but atleast Mica assisted me accordingly

Good day Thandeka,

Thank you for bringing this matter to our attention.  

Please accept our apologies for the poor service received from our Richard's Bay store and the inconvenience caused, this is unacceptable.

Our Divisional Manager will be in contact with you shortly to discuss the issue.

Kind regards

Michelle Rodgers
PA to Chief Executive