MF
Malcolm F
1 reviews | Active since Mar 2017
28 Oct 2020, 18:27
Very bad customer service
Went into the store at CNR Nasrec RD store to get some building supplies the guy at the door I think his the manager I asked for assistance in selecting a type of ceiling board I wanted He said he will get someone 15 minutes later I still waited for assistance I went to go get me someone to assist me a really great guy named Alex very helpful So at the pay point I asked if stuff can be delivered they said they can only schedule for Monday and I asked can it be canceled as I am only available on saterday and they laughed including the guy I first asked for assistance and didn’t get help . So I left and went to builders warehouse. Didn’t regret my decision.
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Replies (1)Cashbuild's replyOfficial
29 Oct 2020, 15:02Good day
Thank you for bringing this matter to our attention. Please accept our apologies for the poor service received, this is unacceptable.
I will bring it to the necessary Managements attention who will be in contact.
Kind regards
Vanessa Pretorius
PA to Operations Director
Thank you for bringing this matter to our attention. Please accept our apologies for the poor service received, this is unacceptable.
I will bring it to the necessary Managements attention who will be in contact.
Kind regards
Vanessa Pretorius
PA to Operations Director
Cashbuild's reply29 Oct 2020, 15:02
Official
Good day
Thank you for bringing this matter to our attention. Please accept our apologies for the poor service received, this is unacceptable.
I will bring it to the necessary Managements attention who will be in contact.
Kind regards
Vanessa Pretorius
PA to Operations Director
Thank you for bringing this matter to our attention. Please accept our apologies for the poor service received, this is unacceptable.
I will bring it to the necessary Managements attention who will be in contact.
Kind regards
Vanessa Pretorius
PA to Operations Director
