1 reviews | Active since Dec 2010
Useless staff
I am absolutely ticked off with the useless and *********** staff at Cashbuild Amalinda. Who lie and dismiss you without a bother. A person should only go to cashbuild if there is no other options as the service is pathetic and the staff could not care. I phoned on Friday and asked if I buy, could it be delivered on the Saturday. Pumlani informed me, that would not be a problem. I asked him, before I ended the conversation a 2nd time and he told me not to worry, my order would be delivered. On Saturday I had appointments on which I cancelled. I stayed home and waited on cashbuild. at 12h00 I phoned and spoke to Pumlani again and he ensured me, my order will be delivered. So as my wife and kids went on a afternoon outing, I stayed at home and waited. Waiting for nothing and nothing is happening. So now I phone and looks like the shop is closed. ****** useless staff not having the ability to speak the truth or arrange a delivery. So no feedback from the store as these persons dont care about customer service. Bunch of useless imbeciles. But that is the lesson to be learnt, I should have gone to a hardware shop a bit further away. This is the last time I am wasting my time with these *****s.
Thank you for bringing this matter to our attention. Please accept our apologies for the poor service received, this is unacceptable.
I will get our Divisional Manager to contact you shortly to resolve this issue.
Kind regards
Vanessa Pretorius
PA to Operations Director
Thank you for bringing this matter to our attention. Please accept our apologies for the poor service received, this is unacceptable.
I will get our Divisional Manager to contact you shortly to resolve this issue.
Kind regards
Vanessa Pretorius
PA to Operations Director
