Unhappy Customer

Item: Cashbuild
Rating: 1
Author: Nomthandazo N

Good day I hope you are well.

Am sending this message to you guys as am very very much disappointed and angry at the service I got from the delivery guys and your driver.

I bought bricks at one of your stores and to my surprise they were broken,not just half broken but fully broken...I spoke to Robert and Bafana about it.I have proof of what am talking about.

Regards Nomthandazo Portia Nkosi

Helpful (0)

Replies (3)

Cashbuild's replyOfficial

29 Mar 2019, 13:55

Good day

Thank you for bringing this matter to our attention. We apologise for the poor service received. Could you please let me know which store you purchased the bricks so I could escalate it for you.

Thank you

Vanessa Pretorius
PA to Operations Director

Cashbuild's reply29 Mar 2019, 13:55

Official

Nomthandazo N's updateReviewer Update

30 Mar 2019, 08:38

Hi There It’s Tembisa Plaza. My contacts ********** 513. Thank You

Nomthandazo N's update30 Mar 2019, 08:38

Reviewer Update

Hi There It’s Tembisa Plaza. My contacts ********** 513. Thank You

Cashbuild's replyOfficial

01 Apr 2019, 12:01

Morning

Thank you, I will get our Divisional Manager to contact you shortly to resolve.

Regards

Vanessa Pretorius
PA to Operations Director

Cashbuild's reply01 Apr 2019, 12:01

Official

Morning

Thank you, I will get our Divisional Manager to contact you shortly to resolve.

Regards

Vanessa Pretorius
PA to Operations Director