UNAUTHORISED WITHDRAWAL OF MONEY FROM MY BANK ACCOUNT BY CASHBUILD DODSANVILLE AND REFUSAL TO REFUND

UNAUTHORISED WITHDRAWAL OF MONEY FROM MY BANK ACCOUNT BY CASHBUILD DODSANVILLE AND REFUSAL TO REFUND.

On the 11/10/2020 I wanted to deposit R 5000.00 into my Cashbuild card in order to save for my future project. The transaction was not successful as I received reversal slip to show this. On Tuesday the 13 at 2.38pm whilst at work I received an sms notification that R 5000.00 was deducted off my bank account. Cashbuild Dobsoville took money from my bank account without my authourization. I called the store and spoke to the manager Alan Daugh to inform him of this. He asked for my bank statement which I gave them later on the same day.

To cut the long story short to this day Cashbuild Dobsanville is refusing to give my money back even though I have submitted my bank statement which proves that money was taken from my bank account on the 13th of October and never reversed. I have spoken to their accountant Chevon and their regional manager David and to this day they have not refunded my money.

BAD SERVICE FROM CASHBUILD DOBSANVILLE

BAD SERVICE DOBSANVILLE

Your bad service has become your norm.