1 reviews | Active since Sept 2017
Truck driver ( Tshepo) drove into my house & left cracks, Store manager ( Isaac) refered me to the Truck owner (Sbongile) who threatened me in my own house...I fear for my life & my house its still not fixed!
On 11 Sept I bought tiles & they offered to deliver & when they did their driver Tshepo drove into my house wall & left cracks. I called the store to complain & was told the owner of the truck will handle my complaint. The next morning the Truck owner ( Sbongile), Store manager (Isaac) & the driver(Tshepo) came to see the cracks. The Truck owner was so rude to be & she was pointing fingers while shouting at me & threatened me that if she was not inside my yard she was going to beat me up. All of these things happened in the presence of the store manager. He did not even call her to order. I feel abused & now I fear for my life since The truck owner & the driver who happens to be her nephew know where I stay & she promised me a bidding. I now regret shopping at Cash Build I now have a house with cracks & I live in fear since was threatened in my own home.
Good day
Thank you for bringing this matter to our attention. Please accept our apologies for the poor service you have received, this is unacceptable.
I will get our Divisional Manager to contact you shortly to resolve this issue.
Kind regards
Vanessa Pretorius
PA to Operations Director
Good day
Thank you for bringing this matter to our attention. Please accept our apologies for the poor service you have received, this is unacceptable.
I will get our Divisional Manager to contact you shortly to resolve this issue.
Kind regards
Vanessa Pretorius
PA to Operations Director
Morning Zandile
Thank you for the update. Our Store Manager will contact you shortly to confirm, apologies that he has not yet contacted you.
Regards
Vanessa Pretorius
PA to Operations Director
Morning Zandile
Thank you for the update. Our Store Manager will contact you shortly to confirm, apologies that he has not yet contacted you.
Regards
Vanessa Pretorius
PA to Operations Director
