1 reviews | Active since Oct 2015
To made a priority
I went to Cash Build yesterday at around 3pm to buy roofing supply, I was not sure about the measurements, so they said its best to call the builders but I didn't have my cellphone, they then suggested I use their landline to call the builders. So one of the guys asked me to speak to Kefilwe to give me access to the line, we went to the cubicle, just as she was bout to put in the code, a customer (white man) came and she rushed to assist him and left me unattended for about 30 minutes. What makes me upset is, when she come back she had forgotten about me to such an extend, that she asked me \can I help you"That was rude and unprofessional. we all pay with the same rand so please treat us the same. Number 1 rule to any store...first come"
Good day
Thank you for your interest shown in Cashbuild. Please accept our apologies for the poor service received, this is unacceptable.
I will get our Divisional Manager to contact you shortly to resolve this issue.
Kind regards
Vanessa Pretorius
PA to Operations Director
Best regards,
Good day
Thank you for your interest shown in Cashbuild. Please accept our apologies for the poor service received, this is unacceptable.
I will get our Divisional Manager to contact you shortly to resolve this issue.
Kind regards
Vanessa Pretorius
PA to Operations Director
Best regards,
