1 reviews | Active since Nov 2015
This is a disgrace!!!
My level of disappointment with Cashbuild Mayfield Square is absolutely beyond frustration. I placed an order on Tuesday and here we are, Friday afternoon at 16:13 and my items have still not been delivered. I’ve had to miss work, waiting around like a ****** fool for something I’ve already paid for and yet there isn’t even a hint of delivery. Honestly, I don’t think even government institutions are as useless and careless about their paying customers as Cashbuild appears to be. It’s utterly pathetic. I paid for this delivery service – it’s not as if they were doing me some favour out of the kindness of their hearts. Yet here I am, feeling like I have to kneel down and beg just to get what I rightfully paid for. It’s a disgrace and a total waste of my time and patience. This level of neglect and incompetence is unacceptable and should never be tolerated!!!
Thank you for bringing this matter to our attention.
Please accept our apologies for the poor service and inconvenience caused with your delivery, this is unacceptable.
I will escalate the matter to our Divisional Manager who will be in contact with you shortly.
Kind regards
Vanessa Pretorius
PA to Chief Operating Officer
Thank you for bringing this matter to our attention.
Please accept our apologies for the poor service and inconvenience caused with your delivery, this is unacceptable.
I will escalate the matter to our Divisional Manager who will be in contact with you shortly.
Kind regards
Vanessa Pretorius
PA to Chief Operating Officer
I trust you are well.
Firstly, I want to thank you for your response and your intervention. My material has been delivered and I have received a call and an apology from Cashbuild Mayfield Square. As a professional procurement individual myself, I know very well that it is customer service that separates us from our competitors. I will be placing an order next week and will monitor the progress of customer service. I am a happy customer now and once again, thank you.
Regards
Christopher Makhombothi
I trust you are well.
Firstly, I want to thank you for your response and your intervention. My material has been delivered and I have received a call and an apology from Cashbuild Mayfield Square. As a professional procurement individual myself, I know very well that it is customer service that separates us from our competitors. I will be placing an order next week and will monitor the progress of customer service. I am a happy customer now and once again, thank you.
Regards
Christopher Makhombothi
We are truly pleased to hear that your materials have been delivered and that the team at Cashbuild Mayfield Square was able to reach out and extend their apologies.
We’re grateful for your continued trust and are looking forward to your next order. Please rest assured that we will do everything we can to ensure a smooth and efficient experience.
Kind regards
Vanessa Pretorius
PA to Chief Operating Officer
We are truly pleased to hear that your materials have been delivered and that the team at Cashbuild Mayfield Square was able to reach out and extend their apologies.
We’re grateful for your continued trust and are looking forward to your next order. Please rest assured that we will do everything we can to ensure a smooth and efficient experience.
Kind regards
Vanessa Pretorius
PA to Chief Operating Officer