TL
Tebogo L
1 reviews | Active since Oct 2015
13 Oct 2021, 14:12
TEMBISA NORTH CASHBUILD
i bought a toilet pan that had a factory fault, i contacted head office customer care and i spoke to Michelle and she apologized for the inconvenience caused as the pan was already installed and leaking. she advised that the store will be able to assist and cover the plumbing cost as we had to uninstall the pan and install the new one. at the store Gavin and Rhulani assisted me with no hassle and after a day Gavin called to check if I'm happy with new pan. what a GREAT service a received from CASHBUILD. big ups :)
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Replies (1)Cashbuild's replyOfficial
14 Oct 2021, 10:27 Dear Tebogo,
Thank you for taking the time to express the wonderful service you received from Gavin and Rhulani from our Tembisa North store.
We strive towards excellent customer service and value your feedback.
I will forward your message to the relevant management and staff and we look forward to seeing you in our store again.
Keep well.
Kind regards
Michelle Rodgers
PA to Chief Executive
Thank you for taking the time to express the wonderful service you received from Gavin and Rhulani from our Tembisa North store.
We strive towards excellent customer service and value your feedback.
I will forward your message to the relevant management and staff and we look forward to seeing you in our store again.
Keep well.
Kind regards
Michelle Rodgers
PA to Chief Executive
Cashbuild's reply14 Oct 2021, 10:27
Official
Dear Tebogo,
Thank you for taking the time to express the wonderful service you received from Gavin and Rhulani from our Tembisa North store.
We strive towards excellent customer service and value your feedback.
I will forward your message to the relevant management and staff and we look forward to seeing you in our store again.
Keep well.
Kind regards
Michelle Rodgers
PA to Chief Executive
Thank you for taking the time to express the wonderful service you received from Gavin and Rhulani from our Tembisa North store.
We strive towards excellent customer service and value your feedback.
I will forward your message to the relevant management and staff and we look forward to seeing you in our store again.
Keep well.
Kind regards
Michelle Rodgers
PA to Chief Executive
