Sale over customer service

<p>In the beginning of September 2016 i went to purchase 6000 grey paving bricks in Soweto Protea gardens Cashbuild. It was my 2nd visit at the store as i was initially there the week before to get a quote. Before I made the purchase I asked to speak with a manager to confirm the delivery date & estimated time so I can arrange with my worker's who would arrive at the said time to strat with the paving. The manager assured me with confidence that all the material would arrive the next day by 9am. Unfortunately this was not true as the delivery was made in the afternoon after numerous phone calls from myself. To add, only 1 delivey was made with 1700 bricks. This continued over the next few days where I only got one delivery made each day. To make things even more worse the colour if the bricks were not the same by the 3rd delivery. I called cashbuild and spoke with a manager Boiky everyday until all the material was delivered. It took a week to complete the paving because of the lack of urgency from Casbuild. My paving has 3 different shades of grey. I spent money each day colleting the workers, buying food while we waited for casbuild to deliver the bricks, airtime calling everyday. No one has apologised about the service I received and someone needs to be held accountable. I am not happy.</p>