Ridiculous service, Cashbuild Tsakane mall

I am honestly disappointed by Cashbuild Tsakane mall, on the 2nd October I purchased a few items from them and delivery was made the following day, and I wasn’t there to accept the delivery but the person who was doing renovations for me was there, and the driver informed him that he forgot 2 items from the stuff I bought, namely *** Bottle trap universal 38x40mm (R182.95) and *** Waste bath brass 40mm (R142.95), they informed that they will come back to deliver the items....we waited and no one showed up, until on Sunday 6th October I personally went to the shop with the guy who’s supposed to install the bath tub for me, they called the driver, and upon his arrival I told him I’m here to collect the items he didn’t deliver,he then informed me that the items were at his house and he insisted he will bring them, I asked him to take the items from the shop and he will replace them with the ones “he left at his house” he told me the store wouldn’t agree, he then promised he will bring the items in no time, I further explained to him that the guy I was with was the one who’s going to install the bath tub and I’ve been waiting since the 2nd he said he understands and he promises he will bring them...I waited and waited and he didn’t pitch, I had to make arrangements to go buy at another hardware as cashbuild was already closed, this is totally ridiculous customer service, now in short I don’t want those items anymore as I have already bought them from another store, I have been patient enough with this ridiculous customer service from cashbuild , now can I have my money back....I don’t even want to go to that store ever, can the store manager call me I will give him my banking details,as mentioned I do not want to go to that store ever, I cannot be busy doing ups and downs over stupid things....please sort this out