MR
Mpilo R
1 reviews | Active since Nov 2015
07 Mar 2016, 20:55
Refund
I phoned the store to check the stock and they said they had it so I did an online payment. They delivered the wrong stock and when I complained I was told they don't keep that particular item. It has been 9 days now waiting for my refund, I have lost R1000 in petrol travelling from Durban to Ulundi trying to get this refund. This is poor service at its best!
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Replies (1)
Cashbuild's replyOfficial
09 Mar 2016, 12:47Hello mpilorad,
Good day
Thank you for bringing this matter to our attention. Please accept our apologies for the poor service received, this is totally unacceptable.
I will get our Divisional Manager to contact you shortly to resolve this issue.
Kind regards
Vanessa Pretorius
PA to Operations Director
Good day
Thank you for bringing this matter to our attention. Please accept our apologies for the poor service received, this is totally unacceptable.
I will get our Divisional Manager to contact you shortly to resolve this issue.
Kind regards
Vanessa Pretorius
PA to Operations Director
Best regards,
Cashbuild's reply09 Mar 2016, 12:47
Official
Hello mpilorad,
Good day
Thank you for bringing this matter to our attention. Please accept our apologies for the poor service received, this is totally unacceptable.
I will get our Divisional Manager to contact you shortly to resolve this issue.
Kind regards
Vanessa Pretorius
PA to Operations Director
Good day
Thank you for bringing this matter to our attention. Please accept our apologies for the poor service received, this is totally unacceptable.
I will get our Divisional Manager to contact you shortly to resolve this issue.
Kind regards
Vanessa Pretorius
PA to Operations Director
Best regards,