LO
Linda O
1 reviews | Active since Aug 2009
12 Feb 2020, 06:24
Princess Crossing - Disgusting customer service
Princess Crossing. The customer service is appalling. Will never return - yesterday was the 2nd time without buying the items. When I got in and looked for someone to assist, it was too much effort as they apparently get paid for ignoring customers. Then there was a guy sitting on what is meant for customer purchases at the Cashier & I commented to the Cashier about the R's on an item & he had the audacity to tell me to go check it, so I walked out. The staff need to be told it is because of the customer that they have jobs & remember that there are other retailers & not complain when customers choose the alternative & the store eventually has to close.
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Replies (1)Cashbuild's replyOfficial
12 Feb 2020, 10:16Good day
Thank you for bringing this matter to our attention. Please accept our apologies for the poor service you have received, this is unacceptable.
I will get our Divisional Manager to contact you shortly.
Kind regards
Vanessa Pretorius
PA to Operations Director
Thank you for bringing this matter to our attention. Please accept our apologies for the poor service you have received, this is unacceptable.
I will get our Divisional Manager to contact you shortly.
Kind regards
Vanessa Pretorius
PA to Operations Director
Cashbuild's reply12 Feb 2020, 10:16
Official
Good day
Thank you for bringing this matter to our attention. Please accept our apologies for the poor service you have received, this is unacceptable.
I will get our Divisional Manager to contact you shortly.
Kind regards
Vanessa Pretorius
PA to Operations Director
Thank you for bringing this matter to our attention. Please accept our apologies for the poor service you have received, this is unacceptable.
I will get our Divisional Manager to contact you shortly.
Kind regards
Vanessa Pretorius
PA to Operations Director
