LO
Linda O

1 reviews | Active since Aug 2009

12 Feb 2020, 06:24

Princess Crossing - Disgusting customer service

Princess Crossing. The customer service is appalling. Will never return - yesterday was the 2nd time without buying the items. When I got in and looked for someone to assist, it was too much effort as they apparently get paid for ignoring customers. Then there was a guy sitting on what is meant for customer purchases at the Cashier & I commented to the Cashier about the R's on an item & he had the audacity to tell me to go check it, so I walked out. The staff need to be told it is because of the customer that they have jobs & remember that there are other retailers & not complain when customers choose the alternative & the store eventually has to close.

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Replies (1)
Cashbuild
Cashbuild's reply12 Feb 2020, 10:16
Official
Good day

Thank you for bringing this matter to our attention.  Please accept our apologies for the poor service you have received, this is unacceptable.

I will get our Divisional Manager to contact you shortly.

Kind regards

Vanessa Pretorius
PA to Operations Director