TB
Thabani B

1 reviews | Active since Jun 2018

15 Jul 2020, 14:37

Price hike

Over this past few months we been experiencing shortage in jobs and unemployment and your store is in a area where there's more poor/unemployed individuals has increased their prices so much-cashbuild moloto. . I went in to check on prices on tile cement and it was about R29. 00 and I bought 25m meshed fence for about R479... I went in again and your tile cement is now R50 and your meshed fence is R512. 95 making it unaffordable and really pricey considering that we been loyal to your company and not use other suppliers even during lockdown we were given waiting periods of 1 to 2 weeks waiting period for stock to be delivered and we still were patient but you've gone and showed us that you don't care about your customers

0
Replies (3)
Cashbuild
Cashbuild's reply16 Jul 2020, 12:26
Official
Good day

Thank you for bringing this to our attention.  Please note that I will get our Divisional Manager to contact you shortly to resolve.

Kind regards

Vanessa Pretorius
PA to Operations Director
TB
Thabani B's update16 Jul 2020, 19:13
Reviewer Update
Good evening

Thank you so much. I was called by your divisional manager and he assisted him

I would like to say I was greatly appreciative of the assistance and quick response from the divisional manager. He really reassured me and did everything he could to assist.

Thanks. Again
Cashbuild
Cashbuild's reply17 Jul 2020, 12:27
Official
Good day

Thank you for the update, we are happy to hear you were assisted.

Kind regards

Vanessa Pretorius
PA to Operations Director