1 reviews | Active since Feb 2017

15 May 2017, 11:54

Poorest Customer Service Ever

<p>I went into your Olievenhoutbosch Cashbuild branch,the staff is very arrogant and everyone seems to be minding thier own business,they wont greet you and even when you greet them they dont respond,On Saturday the 14th of May 2017 i went in to find an elderly man looking for help saying no one wanted to assist him,I even had to help him find the nails he was looking for..You guys have to improve your customer service as a matter of urgency.</p>

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Replies (1)
Cashbuild
Cashbuild's reply15 May 2017, 14:26
Official

Good day

Thank you for bringing this matter to our attention. Please accept our apologies for the poor service received, this is unacceptable.

I will get our Divisional Manager to contact you shortly to resolve this issue.

Kind regards

Vanessa Pretorius

PA to Operations Director