mK
moses K
1 reviews | Active since Jun 2013
09 Feb 2015, 16:34
POOR SERVICE RENDERED!!!!!
Good day, please assist with cashbuild at Protea Gardens as I bought nabraska 5000 bricks on date 03/02/2015 via EFT. Wednesday they confirmed receipt of the funds was then told the brick will be delivered on Friday. Got a call Friday saying they can only deliver on Monday date 09/02 before 10:00 am told them the workers are starting Monday. Today is Monday 09/02 and was up and down with the store but still no bricks have been delivered, workers are behind now and I have set a deadline for them and I am not gonna pay extra money because of cashbuild negligence or I will take this to the Ombudsman, please sort it out immediately.<br> <br> Regards,<br> Sphiwe
Helpful (0)
Replies (1)0
Replies (1)Cashbuild's replyOfficial
11 Feb 2015, 11:58Hello moseskoroloso,
Good day
Thank you for bringing this matter to our attention. Please accept our apologies for the poor service you have received, this is unacceptable.
I will get our Divisional Manager to contact you shortly to resolve.
Kind regards
Vanessa Pretorius
PA to Operations Director
Good day
Thank you for bringing this matter to our attention. Please accept our apologies for the poor service you have received, this is unacceptable.
I will get our Divisional Manager to contact you shortly to resolve.
Kind regards
Vanessa Pretorius
PA to Operations Director
Best regards,
Cashbuild's reply11 Feb 2015, 11:58
Official
Hello moseskoroloso,
Good day
Thank you for bringing this matter to our attention. Please accept our apologies for the poor service you have received, this is unacceptable.
I will get our Divisional Manager to contact you shortly to resolve.
Kind regards
Vanessa Pretorius
PA to Operations Director
Good day
Thank you for bringing this matter to our attention. Please accept our apologies for the poor service you have received, this is unacceptable.
I will get our Divisional Manager to contact you shortly to resolve.
Kind regards
Vanessa Pretorius
PA to Operations Director
Best regards,
