Poor Service/No Delivery

18 March, 1st time in my history I decided to purchase my product from Cashbuild. 1stly there was no assistance on the floor to assist with the products Cashbuild is selling. Then we decided to go to the cashier and give the list to what we need to purchase. Raymond assist with not so fami**** on his products but we manage to get everything with everything in stock. Then because it was a large amount we decided to do an EFT, that we was told the EFT is normally a problem and put delays on our delivery. I paid on the 18th with proof send to Beneficiary directly. On the 20th I got a phone call from Centurion (a Lady) I was told they got 2 payments on their bank statement but I have to send proof of payment, then I asked for Raymond because the proof of payment was originally from Capitec, after a struggling Raymond manage to find proof. Then I already told Raymond I am not happy with the service they provide, and re-scheduled my delivery for Monday AND told Raymond I really hope this will be in time Monday, my builder is starting Tuesday. Only the sand was delivered Monday, I phoned Raymond & told him delivery will be late his response it wont happen next time. NO NEXT TIME AGAI