WS
Willem S
1 reviews | Active since Jul 2011
02 Aug 2019, 11:53
Poor service
Last week Friday I ordered some material from Cashbuild. On Tuesday I received this e-mail:
Good day
Thank you for shopping with Cashbuild online.
Your order has been processed and will be delivered no later than Thursday the 1st of August.
Regards Magda Snyman Cashbuild Contracting Division
Thursday came and went and there was NO delivery. I phoned and was PROMISED that it would be delivered between 8 and 9 this morning.
It only arrived at about 10h30!!
On Thursday I paid someone to be at my house to install a ceiling and had to pay again for today. R500,00 down the drain!!
Helpful (0)
Replies (1)0
Replies (1)
Cashbuild's replyOfficial
02 Aug 2019, 13:58Good afternoon
Thank you for bringing this to our attention. Please accept our apologies for the delay in receiving your materials and the inconvenience it has caused.
I will get someone to contact you shortly to resolve this issue.
Regards
Vanessa Pretorius
PA to Operations Director
Thank you for bringing this to our attention. Please accept our apologies for the delay in receiving your materials and the inconvenience it has caused.
I will get someone to contact you shortly to resolve this issue.
Regards
Vanessa Pretorius
PA to Operations Director
Best regards,
Cashbuild's reply02 Aug 2019, 13:58
Official
Good afternoon
Thank you for bringing this to our attention. Please accept our apologies for the delay in receiving your materials and the inconvenience it has caused.
I will get someone to contact you shortly to resolve this issue.
Regards
Vanessa Pretorius
PA to Operations Director
Thank you for bringing this to our attention. Please accept our apologies for the delay in receiving your materials and the inconvenience it has caused.
I will get someone to contact you shortly to resolve this issue.
Regards
Vanessa Pretorius
PA to Operations Director
Best regards,