MD
Mohlotsi D

1 reviews | Active since May 2016

05 Jan 2020, 19:55

Poor Customer Service (Pathetic)

Cash Build Lenowakgomo still has a long way to go in terms of customer service. I have never experienced such pathetic customer service ever!! You guys really need to pull up your socks. I came in wanting to purchase ceiling boards , but of course before one could do that, a quote is required to ensure that one can afford the price. I had to wait for almost an hour just for someone to attend to us. Eventually I left and went to Laduma wherei got assistance. This is disgusting people. CUSTOMER SERVICE ALWAYS COMES FIRST.

0
Replies (1)
Cashbuild
Cashbuild's reply08 Jan 2020, 15:35
Official
Good afternoon

Thank you for bringing this to our attention.  Please accept our sincere apologies for the poor service received, this is totally unacceptable.  

I will get our Divisional Manager to contact you shortly to resolve.

Kind regards

Vanessa Pretorius
PA to Operations Director