MD
Mohlotsi D
1 reviews | Active since May 2016
05 Jan 2020, 19:55
Poor Customer Service (Pathetic)
Cash Build Lenowakgomo still has a long way to go in terms of customer service. I have never experienced such pathetic customer service ever!! You guys really need to pull up your socks. I came in wanting to purchase ceiling boards , but of course before one could do that, a quote is required to ensure that one can afford the price. I had to wait for almost an hour just for someone to attend to us. Eventually I left and went to Laduma wherei got assistance. This is disgusting people. CUSTOMER SERVICE ALWAYS COMES FIRST.
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Replies (1)Cashbuild's replyOfficial
08 Jan 2020, 15:35Good afternoon
Thank you for bringing this to our attention. Please accept our sincere apologies for the poor service received, this is totally unacceptable.
I will get our Divisional Manager to contact you shortly to resolve.
Kind regards
Vanessa Pretorius
PA to Operations Director
Thank you for bringing this to our attention. Please accept our sincere apologies for the poor service received, this is totally unacceptable.
I will get our Divisional Manager to contact you shortly to resolve.
Kind regards
Vanessa Pretorius
PA to Operations Director
Cashbuild's reply08 Jan 2020, 15:35
Official
Good afternoon
Thank you for bringing this to our attention. Please accept our sincere apologies for the poor service received, this is totally unacceptable.
I will get our Divisional Manager to contact you shortly to resolve.
Kind regards
Vanessa Pretorius
PA to Operations Director
Thank you for bringing this to our attention. Please accept our sincere apologies for the poor service received, this is totally unacceptable.
I will get our Divisional Manager to contact you shortly to resolve.
Kind regards
Vanessa Pretorius
PA to Operations Director
