Poor customer service on house plan quotation

Item: Cashbuild
Rating: 1
Author: Masego M

Poor service at the house plan department. I have taken my plan last year October for a quote since I want to do an extention on my existing structure. I have not gotten any response from them. Keep on going and getting no feedback. Cash build Soshanguve Batho Plaza

Helpful (0)

Replies (3)

Cashbuild's replyOfficial

11 Jan 2021, 13:57

Good day

Thank you for bringing this matter to our attention. Please accept our apologies for the poor service received, this is unacceptable.

I will get our Divisional Manager to contact you shortly to resolve.

Kind regards

Vanessa Pretorius
PA to Operations Director

Cashbuild's reply11 Jan 2021, 13:57

Official

Masego M's updateReviewer Update

11 Jan 2021, 15:00

Thank you for your prompt response. I have revieved the call from the manager. The quote is readily, I will go collect it. Thank you

Masego M's update11 Jan 2021, 15:00

Reviewer Update

Thank you for your prompt response. I have revieved the call from the manager. The quote is readily, I will go collect it. Thank you

Cashbuild's replyOfficial

11 Jan 2021, 15:21

You welcome, apologies again for the delay.

Regards
Vanessa

Cashbuild's reply11 Jan 2021, 15:21

Official

You welcome, apologies again for the delay.

Regards
Vanessa